Returns & Exchanges

At Jessie & James, we want you to be completely satisfied with your concealed carry handbag. If your purchase doesn't meet your expectations, you may return or exchange unused items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place your handbag securely in its original packaging, ensuring all holsters, straps, and decorative charms are included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned item for quality assurance, we will process your refund or ship your exchange within 5-7 business days.